Accessibility Statement

1. Our Commitment to Accessibility

At Dillards Fashion, we believe that everyone should have equal opportunities to access information, explore fashion products, and enjoy online shopping.

Dillards Fashion LLC is committed to making our website, https://www.dillardsfashion.com, accessible and user-friendly for all visitors, including individuals with disabilities.

We strive to create an inclusive online shopping environment that allows customers to browse our collections, review product information, navigate website pages, and access customer support with greater ease.

Accessibility is an ongoing effort, and we are committed to continually evaluating and improving our website experience.

2. Accessibility Standards and Guidelines

We aim to improve the accessibility of our website by considering recognized accessibility standards and best practices.

Where applicable, our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.2, including relevant Level AA success criteria.

These guidelines provide recommendations for making websites more accessible to individuals with different disabilities and accessibility needs.

Our goal is to make website content:

Perceivable

Information and website content should be presented in ways that users can perceive, including through appropriate text alternatives and accessible content formats.

Operable

Website navigation and interactive features should be usable through different input methods, including keyboard navigation where supported.

Understandable

Website content, instructions, navigation, and interactive elements should be clear and understandable.

Robust

Website content should be developed with compatibility in mind for commonly used browsers, devices, and assistive technologies.

3. Accessibility Features and Improvements

We aim to incorporate accessibility considerations into the design, development, and maintenance of our website.

Our accessibility efforts may include the following areas:

Website Navigation

We aim to provide a clear and consistent navigation structure that helps visitors find products, categories, customer service information, and other website pages.

Keyboard Accessibility

We aim to support keyboard navigation for important website functions, allowing users to navigate menus, links, buttons, and forms without relying exclusively on a mouse.

Images and Alternative Text

We aim to provide meaningful alternative text for relevant images so that visitors using screen readers can better understand important visual content.

Decorative images may be implemented in ways that avoid unnecessary screen reader announcements.

Text Readability

We aim to use readable typography, clear headings, appropriate spacing, and understandable language throughout our website.

Color and Contrast

We aim to maintain sufficient contrast between text and background colors to improve readability for customers with visual impairments.

Forms and Checkout

We aim to make important website forms, including account registration, contact forms, and checkout fields, understandable and accessible.

Where appropriate, forms should provide clear labels, instructions, and error messages.

Product Information

We aim to present product descriptions, sizes, prices, available options, and other important shopping information in a clear and organized format.

Mobile Accessibility

We aim to make our website usable across different screen sizes and devices, including smartphones, tablets, and desktop computers.

4. Assistive Technology Compatibility

We recognize that visitors may use different assistive technologies to access our website.

These technologies may include:

Screen readers.
Screen magnification software.
Speech recognition software.
Keyboard navigation tools.
Browser accessibility features.
Other assistive devices and technologies.

We aim to improve compatibility with commonly used assistive technologies and modern web browsers.

However, accessibility performance may vary depending on the device, browser, assistive technology, and third-party services being used.

5. Third-Party Content and Services

Our website may include third-party technologies, applications, payment services, embedded content, or other external integrations.

These services may provide important website functionality, including payment processing, analytics, customer support, and other online shopping features.

Although we encourage accessibility throughout our website, certain third-party content or services may not be fully within our direct control.

We will make reasonable efforts to work with service providers and address accessibility concerns when they are identified.

6. Ongoing Accessibility Improvements

We understand that accessibility is an ongoing responsibility rather than a one-time task.

Dillards Fashion LLC aims to review and improve website accessibility as our online store develops.

Our efforts may include:

Reviewing website navigation and usability.
Identifying potential accessibility barriers.
Improving image descriptions and alternative text.
Reviewing website color contrast and readability.
Improving keyboard navigation.
Reviewing important forms and checkout experiences.
Considering accessibility during website updates.
Addressing accessibility concerns reported by visitors.

We may periodically evaluate our website using accessibility testing tools, manual reviews, and other appropriate methods.

7. Accessibility Feedback and Assistance

We welcome feedback from customers and website visitors who experience accessibility difficulties while using our website.

If you encounter a problem accessing information, browsing products, navigating our website, or completing a purchase, please contact us.

We encourage you to provide the following information when reporting an accessibility concern:

The website page or section where the issue occurred.
A description of the accessibility difficulty.
The device or browser being used, if known.
The assistive technology involved, if applicable.
Your preferred method of contact.

We will review accessibility feedback and make reasonable efforts to respond and address reported issues.

8. Alternative Assistance

If you experience difficulty using any part of our website, our customer support team may be able to assist you.

You may contact us for help with:

Finding products and product information.
Navigating website pages.
Understanding product descriptions.
Accessing order information.
Completing shopping-related inquiries.
Obtaining assistance with other website functions.

We want customers to have a convenient and respectful shopping experience.

9. Accessibility Contact Information

For accessibility questions, feedback, or assistance, please contact Dillards Fashion LLC.

Business Name: Dillards Fashion LLC

Brand Name: Dillards Fashion

Accessibility and Customer Support Email:

questions@dillardsfashion.com

Phone:

505-663-8247

Business Address:

4250 Cerrillos Road
Santa Fe, NM 87507
United States

Website:

https://www.dillardsfashion.com

Please use the subject line:

Accessibility Assistance – Dillards Fashion

We appreciate your feedback and welcome suggestions that may help improve accessibility throughout our website.

10. Updates to This Accessibility Statement

We may update this Accessibility Statement periodically to reflect improvements to our website, changes in accessibility practices, new technologies, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

We encourage visitors to review this statement periodically.

Our Promise

At Dillards Fashion, we believe fashion and online shopping should be welcoming and accessible to everyone.

We are committed to continuing our efforts to improve website usability, reduce accessibility barriers, and create a more inclusive shopping experience.

Dillards Fashion LLC

Fashion for Every Style. Confidence for Every Day.

Website: https://www.dillardsfashion.com

Email: questions@dillardsfashion.com

Phone: 505-663-8247