Payment & Financing FAQ

Payment & Financing Frequently Asked Questions

At Dillards Fashion, we offer convenient payment options to make checkout easier. Below are answers to common questions about payments and financing.

1. What payment methods are currently available?

Our currently offered payment options include:

Shopify Payments and supported cards.
PayPal.
Google Pay.
Venmo.
Sezzle Buy Now, Pay Later.

Available options are displayed during checkout.

2. Does Dillards Fashion offer installment payments?

Yes. Sezzle is currently offered for eligible purchases, subject to approval and its financing terms.

We are also applying for Afterpay and Affirm. These options will only be offered after approval and activation.

3. How does Buy Now, Pay Later work?

Buy Now, Pay Later services allow eligible customers to pay for qualifying purchases according to an installment or financing arrangement offered by the provider.

The provider displays the payment schedule and applicable terms before the customer accepts the arrangement.

4. Does everyone qualify for financing?

No. Each provider determines its own eligibility requirements and approval decisions.

Dillards Fashion does not guarantee financing approval.

5. Are there fees or interest charges?

Fees and interest depend on the financing provider, selected payment plan, and customer agreement.

Please review the terms displayed by the provider before accepting a financing arrangement.

6. Where can I see my installment due dates?

Sign in to your account with the relevant financing provider to view payment schedules, due dates, and outstanding balances.

7. What happens if I return an item purchased using Sezzle, Afterpay, or Affirm?

Approved refunds are processed according to our Return & Refund Policy and the provider's procedures.

Customers should check their financing accounts for updates to installment balances and payment obligations.

8. Who should I contact about a declined financing application?

Please contact the financing provider directly. Approval decisions are made by the provider, not Dillards Fashion.

9. What if my payment is declined?

Check your payment information and contact your bank or payment provider if necessary.

You may also select another payment method available at checkout.

10. Who can I contact about a payment made on Dillards Fashion?

Dillards Fashion LLC
Email: questions@dillardsfashion.com
Phone: 505-663-8247

For financing account questions, please contact the relevant provider directly.